Managed Business Phone Line
Your business. Your number. Your privacy.
A dedicated business phone line, professionally set up and managed for you so you can take calls, build credibility, and keep your personal number private.
Why a managed line?
The phone number you give the world matters, no matter the size. Content creator fielding commission inquiries? Freelancer building a client base? Small business working to get people in? The phone number you give clients matters and is an opportunity to give a really good first impression.
Using your personal cell number for business means your clients have your private number permanently. One viral post, one public listing, one brand deal announcement, and that personal phone number is out there forever.
A managed business line from LaCelle 3 Media LLC gives you a dedicated number that’s yours professionally, not personally. We handle the setup, the configuration, and the ongoing management. You just answer the calls that matter.
What’s included?
Every managed line comes fully configured and ready to use from day one:
Dedicated local phone number
Your own business number in your preferred area code, provisioned and managed on your behalf. Have a number you want to use? You can port that in as well!
Professional call screening
Forwarding calls to your cell phone? When a call comes in, your phone rings showing your business number, not the caller’s number. Press 1 to accept or 2 to send to voicemail. You always know it’s a business call before you answer.
Professional IVR greeting
Callers hear a brief, professional greeting before being connected. We set it up, standard or custom, so every call sounds the way you want.
Voicemail with email delivery
Missed calls go to a professional voicemail box. Recordings are delivered to your email inbox so you never miss a message.
E911 emergency service
Your line includes E911 emergency calling, registered to your address and managed by our upstream carrier.
Caller ID name (CNAM)
Your business name displays on recipients’ phones when you call out, not just a number.
Client portal access
View your call logs and balance anytime through your personal VoIP portal. You have full visibility into your line without having to manage a thing.
Ongoing management
Need to change your forwarding number? Update your greeting? Add a feature? We handle it through our Telephony Service Desk. No technical knowledge required.
Optional add-ons
Customize your line with features that fit how you work.
Routing & scheduling
Business hours routing: ring during open hours, voicemail after hours
Call hunting: ring multiple numbers in sequence
Do Not Disturb scheduling
Communication features
Call recording
Call transcription
Voicemail transcription
Conference bridge
Number options
Toll-free number
Vanity toll-free number
Virtual fax number
Additional local lines
Physical phone setup
Prefer a real desk phone? We’ll configure an IP phone or analog adapter for you remotely from anywhere, or on-site if you’re in the Pullman or Moscow area.
Pricing
$35/month
Monthly management fee
Covers your dedicated line, professional setup, call screening, voicemail, E911, CNAM, and ongoing management.
$2/month/line
DID line fee
For your dedicated phone number.
Credit Blocks
Phone Service Balance
A prepaid balance covering your call usage, E911 carrier fees, and any enabled add-on usage. Choose the size that fits your usage:
| Credit Block | Amount |
| Standard | $15.00 |
| Pro | $25.00 |
| Business | $40.00 |
| Business Plus | $60.00 |
Your balance is maintained by us and automatically replenished when it runs low.
Note for WA clients
E911 and 988 excise taxes ($1.35/line/month) and applicable retail sales tax are collected separately as required by Washington state law.
Important E911 Notice
This is a Voice over Internet Protocol (VoIP) service. E911 emergency calling is supported but operates differently from traditional phone service. E911 may not function during power outages or internet disruptions. Emergency services are dispatched to your registered address on file, not your actual location if you are elsewhere. You are responsible for keeping your registered address current.
Do not rely solely on this service to contact emergency services in all situations. Always maintain an alternate means of reaching 911.
Here’s how our service works.
1. Tell us about your needs
Fill out a short inquiry form and we’ll be in touch as soon as possible to discuss your options and answer questions.
2. We send you the paperwork
Once we’ve confirmed the details, we’ll send you a Service Order and our standard agreements for review and signature. No surprises.
3. We set everything up
After the paperwork is signed, we provision your number and configure your full call flow.
4. You’re live
Your line is active, tested, and ready. We send you everything you need to get started and your Telephony Service Desk portal account is ready for any future support needs.
Already a client?
If you’re an existing LC3M telephony client looking to make changes or add a new line, head to the Telephony Service Desk – that’s your home for all ongoing support.
Ready to get started?
Any questions? Reach us at cms@lacelle3.com.